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Free Delivery when you spend £15+

FAQ's

  • Where is my order?

    If you have chosen a tracked service then a tracking number will be in the dispatch email or you can log into your account and check order information there.

    If you are unsure and need futher help please contact us where we can get you queries answered.

  • Something is missing from my parcel what do I do ?

    Firstly sorry something has gone wrong. Please contact us so we can look into this and get it resolved as quickly as possible for you.

  • I want to change my order, How can I do this ?

    we aim to get your order processed as quickly as possible, therefore it may not always be possible to change your order.

    Please contact us soon as you feel you need to amend it. In the possibility that we are able to change it we will do all we can to help.

  • I want to cancel my order?

    Orders are processed as soon as possibble, therefore its not guaranteed you can cancel your order but please let us know as soon as possible so we can try our best to help.

    In the event that your order has been packed and/or dispatched we will no longer be able to cancel your order but if you no longer require it you can send it back and we can refund under our returns policy.

  • I would like to return something?

    We have a 14 Day return policy so If your not happy with something you can return it . Please check our returns page to find out more information in regards to this.

  • What Currency can I make my payment in ?

    If you use the country and currency selector at the top of our website you can pick from the list of available currencies.
    Our prices are in GBP and we use up to date exchange rates to convert this into other currencies.

  • How do I create a account with you?

    At the top of our site you will see login and a register button.Click on register and fill in the form to create a account.

  • Is my Payment safe?

    Yes your payment is completely safe. We accept our card payment via sagepay one of the worlds leading providers in payment acceptance. We also offer paypal which will always protect you.

    We can assure you we are 100% pci compliant meaning we are registered and taking the correct precautions to protect you.